Equal Employment Opportunity Commission v. Sephora USA, LLC
The Equal Employment Opportunity Commission and several former Sephora employees sued Sephora USA, LLC, alleging national origin discrimination under Title VII due to an "English-only" rule. This rule, outlined in an HR memorandum, required employees to speak English on the sales floor when clients were present, citing business necessity for customer service and approachability. Plaintiffs argued disparate impact and alleged inconsistent application of the policy, claiming managers enforced stricter "English-only" rules. The court granted Sephora's motion for partial summary judgment, determining that the written English language policy was job-related and consistent with business necessity. The court also found that the plaintiffs failed to demonstrate a less discriminatory alternative to the policy.