in Re: Advance EMS Services, Inc. D/B/A Advance EMS Ambulance Services, Inc.
Advance EMS Services, Inc. ("Advance EMS") sought a writ of mandamus to compel a trial court to grant its motion to compel arbitration against Gary Davenport. Davenport, a former employee, had sued Advance EMS for various claims including negligence and wrongful termination, stemming from workplace injuries. Advance EMS's motion relied on an arbitration clause in its Standard Operating Procedures manual, but the trial court denied it. The Court of Appeals denied the petition for mandamus, citing Advance EMS's failure to prove a valid arbitration agreement, given inconsistent testimony about the manual's revisions and the timing of Davenport's acknowledgment. The court affirmed deference to the trial court's factual findings and credibility determinations regarding the evidence presented.